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Terms of Service

Last updated: February 2026

1. Acceptance of Terms

By accessing or using the STARLIGHT platform, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Platform Description

STARLIGHT is a staffing and workforce management platform connecting audio-visual-lighting (AVL) professionals with production companies and event organizers. We provide tools for scheduling, training, credentialing, and payment processing.

3. User Accounts

You are responsible for maintaining the confidentiality of your account credentials. You agree to provide accurate, current, and complete information during registration and to update such information as necessary.

4. Professional Conduct

Crew members agree to conduct themselves professionally, arrive on time for assignments, and follow all safety protocols. Companies agree to provide safe working conditions and timely payment for services rendered.

5. Payments and Fees

Payment terms are established between crew members and companies through the platform. STARLIGHT may charge service fees for facilitating these transactions. All fees will be clearly disclosed before any transaction is completed.

6. Intellectual Property

The STARLIGHT platform, including its design, features, and content, is protected by intellectual property laws. You may not copy, modify, or distribute any part of our platform without permission.

7. SMS/Text Messaging Terms

By creating an account on STARLIGHT, you agree to receive SMS/text messages from STARLIGHT as a core part of the platform's functionality. SMS messaging is required to use the STARLIGHT platform, as it is the primary method by which we communicate time-sensitive shift assignments, schedule changes, and operational updates that are essential to the staffing services we provide.

These messages may include shift notifications, schedule reminders, clock-in/clock-out confirmations, certification updates, and other account-related communications.

  • •You may receive up to 10 messages per week depending on your shift activity.
  • •Message and data rates may apply. Check with your wireless carrier.
  • •You may opt out of text messages at any time by replying STOP. However, opting out may limit your ability to receive shift assignments and use core platform features.
  • •Reply HELP for assistance or contact support@starlight.team.

For full details on how we handle your mobile information, please review our Privacy Policy.

8. Limitation of Liability

STARLIGHT provides the platform "as is" and makes no warranties regarding availability, accuracy, or fitness for a particular purpose. We are not liable for any indirect, incidental, or consequential damages arising from your use of the platform.

9. Contact

For questions about these Terms of Service, please contact legal@starlight.team